Asked Questions
• Speak to any of our front desk personnel and indicate your status as a first time visitor. You will be given a registration form that will require you to indicate the mode of payment, be it cash or credit based on insurance/employer coverage. After registration, you will receive a hospital identification number on your TWH card. You will be required to make a payment first.
• No, there is not a separate registration formality if you are of foreign nationality. You will, however, need to make sure you have all your necessary referral forms (where applicable), preauthorizations and insurance documents to aid in the registration process.
• Yes, we accept VISA, GHLink and MasterCard credit/debit cards. We accept US dollars at an approved exchange rate of the centre.
• For patient safety and comfort, we permit visitors only between: • 6:30 AM – 8:00 AM • 12:00 PM – 2:00 PM • 4:00 PM – 9:00 PM Guests are permitted every day of the week.
• Call us on +233-(0)30-708-6490 or send an Email to clientservices@temawomenshospitalgh.com.com.
Please call us on +233 (0) 302 204 227 • to schedule your appointment. We are open 24 hours a day. You can also email us at or clientservices@temawomenshospitalgh.com.com with your details and requests and our customer service team will get back to you. • if you are planning to visit TWH Medical Centre for the first time, please provide your full name, place, contact number and the name of the Department/Doctor you wish to get an appointment with. • If you are coming for a review, please provide the hospital number on your hospital ID card/discharge summary.
• Always bring along your hospital card provided to you during your first registration or at least your hospital number whenever you visit TWH. Please approach any front desk personnel for further guidance. If you do not remember your Hospital Number, you may have to respond to some questions to help retrieve your Number. However, do not register again for a new hospital number.
• No, you will be provided with a Hospital ID card during your first registration. The number printed on this ID card will be applicable for all consultations/investigations irrespective of the doctor.
• Please approach the front desk team with your hospital number to request an appointment with the referred doctor.
• For all tests/investigations, prior payment must be made at the cash counter. Once billing is complete, you can go to the diagnostic centre along with the doctor’s prescription. Staff will then guide you through the appointment process if the test cannot be done on the same day. After the tests, all reports will be handed over to you.
• Advance payment is usually collected at the time of the patient’s admission to cover estimated hospital expenses. The amount depends on the type of treatment/surgery and also the type of room selected for stay.
• A relative is permitted to stay along with the patient during nights if the patient is admitted to a private room. We have professional caregivers who are always ready to help patients on admission.
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There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomized words which don’t look even believable. There are many variations of passages.
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomized words which don’t look even believable. There are many variations of passages.
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